The Counters page under the Object Definitions tab of the Admin Navigation Menu is a tool that automatically assigns numerical values to objects, like Tasks. Counters are used to manage numerical assignment of objects. For example, when you create a new Task, and create a Counter object for it, the Counter generates a number automatically, so you don’t have to do it manually. This helps keep everything organized and ensures that each item has a distinct identifier, making it easier to track and manage them.  

 

Availability 

Users with any of the following Permissions may manage the Counters page: 

  • System Administrator  
  • Settings Administrator 
  • Support 

 

Navigation 

Admin > Object Definitions> Counters 

 

The Counters List 

The Counters list displays the Counters that are configured and assigned to a specific License. The list will display the following information: 

  • Counter Name: The name given to a Counter when created 
  • Current Value: Shows the latest number that a Counter has assigned. 
  • Counter Type: This indicates the kind of Counter and its purpose. 
    • Task Order Request: a counter that can only be configured or incremented via a TOR / Workflow 
    • Generic incrementor: a type of Counter that increases its value by a set amount each time it’s used. It is sequential numbering. 
  • Enabled: Tells you whether a Counter is active or not. If it's enabled, the Counter is working and assigning numbers. If it's disabled, it won’t assign any numbers until it’s turned back on. 
  • Value Last Updated: Shows the date and time when a Counter’s current value was last changed 

 

How to Add a Counter 

  1. Click the “Add New Counter” button in the toolbar. 
  2. Fill in the appropriate information. 
  3. Click the “Save” button to create the new Counter or click the “Cancel” button to abort the creation process. 

 

How to Edit an Existing Counter 

  1. In the Counters List, select the record to be edited by clicking the Counter Name. 
  2. Fill in the appropriate information. 
  3. Click the “Save” button to update the Counter or click the “Cancel” button to abort the editing process. 

 


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